查看完整版本 : 成功考到 CX & HX FA 經過 2018!!!!!

wendi 2018-3-22 09:59 PM

成功考到 CX & HX FA 經過 2018!!!!!

聽說有人還在屢敗屢戰考FA,或者忐忑不安等緊bc/oc/ result。
希望分享下 interview 過程同個 timeframe,等大家參考下,同唔好等得咁忐忑。
------------------------------
我2018剛好裸辭完,考了CX & HX (其實仲有 Emirates,但未有消息)
幸運地、意外地第一次考就兩個都有offer,當然我最後二擇其一啦。
不過,因為我打中文真系好廢,唔好介意我用英文啦:smile_13: (我不是偽ABC:smile_30:)。
[size=2]([color=#ff8c00]橙色: [/color]我個人想法和tips)[/size]
-----------------------------
[size=5][b][color=#800080][u]HX Interview[/u][/color][/b][/size]
I had the interview on one of the recruitment days in early Feb.
There're mainly [u][color=#ff0000]3 sessions[/color][/u] done in two separate days.

[color=#800080]1. Group Interview[/color]
- a big group of around 15-17 people, and then divided into [u]2 smaller groups[/u]
- only 1 interviewer in the room [color=#ff8c00](he/she can't rly assess candidates individually / detailedly, and so I guess first impression is quite important)[/color]
- I saw some candidates wearing extremely short skirts / having very loose hair / no make-up or weird make up/ forgetting to [color=#ff0000]bring the required documents[/color]. These are ALL 1st impression!!

[color=#ff8c00][/color]a. [u]Mandarin[/u] Intro :
- the 2 small groups formed a circle to [u]casually introduce[/u] yourselves [u]in Mandarin[/u].
- You'll be given quite a lot of time. So expect to chit-chat a bit or tell something more about yourselves.

b. English Presentation :
-  [u]10 mins to discuss[/u] on a topic (those 2 small groups) which is highly related to HX, including their themes, visions, new destinations, etc. [color=#ff8c00](I feel like HX is expecting candidates to flatter by showing how much you admire and understand the company. SO read the official websites and memorize something)[/color]
- [u]Approx. 1 min[/u] for each candidate to present the group's idea [color=#ff8c00](your confidence and fluency is more important than the real content, but of coz don't say trash ideas)[/color]
[color=#ff8c00]- !!! Remember to decide who's going to present which part !!![/color]
[color=#ff8c00][/color]
-----THEN, the interviewer left the room for 5-10 mins.
-----And came back with a list of candidates(around half of us) to go for the NEXT STAGE!

[color=#800080]2. English Assessment[/color]
a. English questions
- whole assessment was around [u]1 hour (cannot leave early)[/u]
- very very simple English assessment
- mainly MC questions on grammar ([color=#ff8c00]very easy[/color])
- [color=#ff0000]Translation[/color]: translate 2 articles [u]from Chinese to English and from English to Chinese [/u][size=2][color=#ff8c00](I found this part completely unreasonable coz knowing to translate in writing doesn't mean you'll have the ability to translate while speaking, but anyways...do it)[/color][/size]
[size=2][color=#ff8c00][/color][/size]
b. Questions about the company
- very concrete questions about HX, e.g. the new and old destinations, aircrafts, etc
- Again, read the company website and memorize
- [color=#ff8c00]I didn't do this part well because I normally don't like to flatter a company during interview by memorizing all those information[/color]
[color=#ff8c00][/color]
------ THEN, that's the end of the day (approx. [u]2-3 hrs[/u])
------ We all received [color=#2e8b57]calls on the same afternoon[/color] for Final Interview.
------ Mine was 1[color=#2e8b57] working day[/color] after the Group Interview.

[color=#800080]3. Final Individual Interview[/color]
- Individual interview with 2 interviewers
- around 15 minutes
- English and Cantonese
- asked about previous working experience and why you think you're suitable for FA
- again, flatter! Have you flied with HX? What's your impression?

[b][size=4]BC & OC & Training [/size][/b]
[color=#800080]1. Body Check[/color]- got [color=#2e8b57]BC call right after final interview[/color] and had BC [color=#2e8b57]the next day[/color]
- BC at a clinic in Central
- tests include blood & urine test, eyes&ears, height&weight, X-ray

[color=#800080]2. OC call[/color]
- OC call [color=#2e8b57]after BC 6 working days[/color]
[color=#2e8b57][/color]
3. Contract Signing & Grooming Workshop
[color=#2e8b57]- 1 week after OC call[/color]
[color=#2e8b57][/color]
4. Training Start :
[color=#2e8b57]- 2 working days after contract signing[/color]
[color=#2e8b57][/color]
--------------------------------------
[color=#dda0dd][size=5][u]CX Interview[/u][/size][/color]
I had CX interview 1 day before HX interview.
No more group interview, so just one whole day.

Interview Day
- whole day: 9am-5pm (very tiring)

[color=#8b0000][size=3]1. English Assessment[/size][/color]
- around [u]2-3 hours[/u] ([color=#ff8c00]sorry I forgot T.T[/color])
- Grammar : around 200 questions ([color=#ff8c00]sorry I forgot T.T[/color])
- also quite a lot of reading comprehension but not too difficult
- Listening : quite easy listening tasks with normal accent ([color=#ff8c00]the test is not difficult itself but it's easy to lose concentration and miss the answer. so try your best to stay awaken even tho it's really long and boring[/color])

------ Lunch break (2.5 hrs) after the English Assessment
------ THEN Document submissions and individual interview
[color=#8b0000][/color]
[color=#8b0000]2. Document Submissions[/color]
**** Bring [color=#ff0000]ALL originals[/color] of certificates or whatever required!!!
**** For education cert: bring [color=#ff0000]the REAL cert[/color]. Even transcript is not accepted.
- need to read a [u]short paragraph in Cantonese[/u] while submitting documents
- quite a long wait
[color=#8b0000][/color]
[color=#8b0000]3. Individual Interview[/color]
- while some are submitting documents, some went in for interview first
- 90% of the interview was [u]in English[/u]

[color=#8b0000]a. Self- intro[/color]
- just normal self-intro
[color=#8b0000][/color]
[color=#8b0000]b. Questions[/color]
- CX likes to ask for [color=#ff0000]very concrete examples[/color] in your past experience
- Why did you apply for FX? What quality do you possess that suit in the position?
- Give concrete example of a difficult task you encountered and how you resolved it
- Have you got into conflicts with colleagues? How did you solve it?
- What do you see yourself in the near future? (3 years after being a FA)
- Give example of a time you worked more than you should (gave extra effort)
- [color=#ff8c00]do some preparation but also be creative sometimes if you can't really think of an example (a.k.a make up a story:smile_30:)[/color]
[color=#ff8c00]- you'll be very tired by then by don't forget your SMILE![/color]
[color=#8b0000][/color]
[color=#8b0000]c[/color][color=#8b0000]. "Pictionary"[/color]
- given a comic and describe the story in English
[color=#ff8c00]- I suck at this part coz it was a very simple and stupid story. too simple that I don't know how to organize the pictures I saw[/color][color=#ff8c00]- but anyways, be confident, SMILE and tell the story[/color]
- Interviewer asked some follow-up questions regarding the comic
[color=#8b0000][/color]
[color=#8b0000]d. Role Play[/color]
- probably the most difficult part
- Interviewer will act as a troublesome / demanding customer making complains and you are of course the FA
- Interviewer will tell you about the situation and start role playing
- Interviewer was playing the role really good 好入戲:smile_30: but don't be scared
[color=#ff8c00]- SMILE at all time[/color][color=#ff8c00]- Apologize, calm the customer, Give solution, don't call the manager or give money to the customer in order to solve the complain[/color]
[color=#8b0000][/color]
[color=#8b0000]e. Reading Aloud[/color]
- Read one passage [u]in English[/u]
- Read one passage [u]in Mandarin[/u] (the interviewer asked if you're confident to speak Mandarin)
[color=#8b0000][/color]
[color=#8b0000]f. Q&A[/color]
- ask any questions
- simple rule for ALL interviews: [color=#ff8c00]prepare some meaningful questions[/color] beforehand
[color=#8b0000][/color]
[color=#8b0000]4. Mandarin Test[/color]
- some were asked to stay behind for a computerized Mandarin Test
- I don't know what's the standard of asking for this test
- I'm close to native in Mandarin but I didn't need to do this test
[size=4][/size]
[size=4][b]BC & OC & Training[/b][/size]
[color=#8b0000]1. BC [/color]
[color=#008000]- BC call after 7 working days [/color]
- BC the next day in CX City, similar to HX BC
- need to bring the vaccination card- [color=#ff8c00]DON'T wear contact lens[/color] coz you'll need to take it off for eye sight test
- Went to the clinic for X-ray [color=#008000]the next day [/color](same clinic as HX)
[color=#8b0000][/color]
[color=#8b0000]2. OC Call[/color]
- [color=#2e8b57]14 days[/color] after X-ray test[color=#8b0000]3. Contract Signing[/color]
- 1 week after OC call
- need a WHOLE day for contract signing and intro of the training and pay scheme [color=#ff8c00](very LOW pay btw)[/color]
[color=#8b0000][/color]
[color=#8b0000]4. Training[/color]
- Image Workshop 1 day before the training starts
- Training starts [color=#2e8b57]2 weeks[/color] after the contract signing

[color=#008000][/color]--------------------------------

So THAT's ALL as long as I can remember.
The timeframe might not be exact (FYI: my availability was "immediate")
And as I said, I got both offers and it was not too difficult to choose one ;P:smile_46:
Hope my experience can help.
The biggest tip is just to be CONFIDENT!
[size=4][color=#ffc0cb][/color][/size]
[size=4][color=#ffc0cb]Finally, huge GOOD LUCK to ALL of you![/color][/size]:)
[color=#008000][/color]

[[i] 本帖最後由 wendi 於 2018-3-22 10:03 PM 編輯 [/i]]

chomltn 2018-3-22 10:37 PM

How many months did it take from applying to signing contract?

樓下巨額貓奴 2018-3-22 10:38 PM

How to apply Emirates?

eogogogo 2018-3-22 11:58 PM

Thanks for sharing! it's so informative!! hope you'll receive the offer from Emirates soon!! <3

唔准玩湯圓 2018-3-23 01:09 AM

咁你會做邊間呀?

eogogogo 2018-3-23 01:38 AM

[quote]原帖由 [i]唔准玩湯圓[/i] 於 2018-3-23 01:09 AM 發表 [url=http://www.discuss.com.hk/redirect.php?goto=findpost&pid=477293319&ptid=27327098][img]http://www.discuss.com.hk/images/common/back.gif[/img][/url]
咁你會做邊間呀? [/quote]
CX, i guess

cccasey 2018-3-23 03:45 AM

想請問group in既topic仲係關於lounge?

wendi 2018-3-23 04:56 PM

[quote]原帖由 [i]chomltn[/i] 於 2018-3-22 10:37 PM 發表 [url=http://www.discuss.com.hk/redirect.php?goto=findpost&pid=477286312&ptid=27327098][img]http://www.discuss.com.hk/images/common/back.gif[/img][/url]
How many months did it take from applying to signing contract? [/quote]

HX is very fast, around 2-3 weeks.
CX is quite long, 1.5 month

wendi 2018-3-23 04:57 PM

some people PM me but so sorry that I don't know why my account is limited to use PM. Please ask questions here

wendi 2018-3-23 05:02 PM

[quote]原帖由 [i]唔准玩湯圓[/i] 於 2018-3-23 01:09 AM 發表 [url=http://www.discuss.com.hk/redirect.php?goto=findpost&pid=477293319&ptid=27327098][img]http://www.discuss.com.hk/images/common/back.gif[/img][/url]
咁你會做邊間呀? [/quote]

CX.

Additional info btw:

you can see big difference in company culture during the interview.
HX's interview is quite "hea".
Take the group interview as an example, the set-up is so random ( just standing in a room)
And the candidates' quality varied quite a lot. Some barely spoke fluent English or Mandarin.

CX interview was quite long but can feel that the whole thing felt much more professional.
And the outports of CX are more attractive to me.

phapha 2018-3-23 05:02 PM

樓主好有心機 多謝你

但奈何我仲等緊interview

phapha 2018-3-23 05:07 PM

[quote]原帖由 [i]wendi[/i] 於 2018-3-23 17:02 發表 [url=http://www.discuss.com.hk/redirect.php?goto=findpost&pid=477327560&ptid=27327098][img]http://www.discuss.com.hk/images/common/back.gif[/img][/url]


CX.

Additional info btw:

you can see big difference in company culture during the interview.
HX's interview is quite "hea".
Take the group interview as an example, the set-up is so rando ... [/quote]
So for hx, did everyone get into final in then?

悠悠色士風 2018-3-23 05:38 PM

樓主好俾心機!加油💪🏻

asdf2487 2018-3-23 07:16 PM

will you choose Emirates if you also got an offer from them?

Kinoaus 2018-3-24 01:21 AM

May I know which preference did you choose during the di interview at the very first stage? CX only or Both?
And also did you get any conditional offer via email or phone before getting the BC for CX?
Thanks 🙋♀

wendi 2018-3-24 06:51 PM

[quote]原帖由 [i]phapha[/i] 於 2018-3-23 05:07 PM 發表 [url=http://www.discuss.com.hk/redirect.php?goto=findpost&pid=477327834&ptid=27327098][img]http://www.discuss.com.hk/images/common/back.gif[/img][/url]

So for hx, did everyone get into final in then? [/quote]

yes. as they have group interview -> Eng assessment, it means everyone gets final in if u pass EA.
but it's somehow impossible to fail EA

wendi 2018-3-24 06:53 PM

[quote]原帖由 [i]Kinoaus[/i] 於 2018-3-24 01:21 AM 發表 [url=http://www.discuss.com.hk/redirect.php?goto=findpost&pid=477351006&ptid=27327098][img]http://www.discuss.com.hk/images/common/back.gif[/img][/url]
May I know which preference did you choose during the di interview at the very first stage? CX only or Both?
And also did you get any conditional offer via email or phone before getting the BC for CX ... [/quote]

CX only.
YES!!! forgot to mention that. Conditional offer by call and email and BC call at the same time

wendi 2018-3-24 06:54 PM

[quote]原帖由 [i]asdf2487[/i] 於 2018-3-23 07:16 PM 發表 [url=http://www.discuss.com.hk/redirect.php?goto=findpost&pid=477334831&ptid=27327098][img]http://www.discuss.com.hk/images/common/back.gif[/img][/url]
will you choose Emirates if you also got an offer from them? [/quote]

haha:lol what do you think?

jackjack1234 2018-3-24 10:23 PM

典解唔講咩職位,CEO?

樓下巨額貓奴 2018-3-24 11:03 PM

[quote]原帖由 [i]wendi[/i] 於 2018-3-24 06:54 PM 發表 [url=http://www.discuss.com.hk/redirect.php?goto=findpost&pid=477383938&ptid=27327098][img]http://www.discuss.com.hk/images/common/back.gif[/img][/url]


haha:lol what do you think? [/quote]
How to apply Emirates ??

eogogogo 2018-3-25 01:04 AM

[quote]原帖由 [i]jackjack1234[/i] 於 2018-3-24 10:23 PM 發表 [url=http://www.discuss.com.hk/redirect.php?goto=findpost&pid=477391974&ptid=27327098][img]http://www.discuss.com.hk/images/common/back.gif[/img][/url]
典解唔講咩職位,CEO? [/quote]
FA stands for flight attendant, she already stated in the topic

jackjack1234 2018-3-25 09:21 AM

[quote]原帖由 [i]eogogogo[/i] 於 2018-3-25 01:04 AM 發表 [url=http://www.discuss.com.hk/redirect.php?goto=findpost&pid=477399117&ptid=27327098][img]http://www.discuss.com.hk/images/common/back.gif[/img][/url]

FA stands for flight attendant, she already stated in the topic [/quote]


I see. Sorry for my ignorance.

wendi 2018-3-25 01:09 PM

[quote]原帖由 [i]樓下巨額貓奴[/i] 於 2018-3-24 11:03 PM 發表 [url=http://www.discuss.com.hk/redirect.php?goto=findpost&pid=477393831&ptid=27327098][img]http://www.discuss.com.hk/images/common/back.gif[/img][/url]

How to apply Emirates ?? [/quote]

Refer to the Emirates' website.
Online application

wendi 2018-3-25 09:20 PM

[quote]原帖由 [i]魚翅之友[/i] 於 2018-3-25 07:10 PM 發表 [url=http://www.discuss.com.hk/redirect.php?goto=findpost&pid=477433607&ptid=27327098][img]http://www.discuss.com.hk/images/common/back.gif[/img][/url]
想問一定要有vaccination card?
細細個打完政府疫苗已經唔知擺左係邊... [/quote]

ok if u don't have it for BC. but not sure when they'll ask again for that when your duty involves certain places

cocozyhk 2018-3-26 06:24 PM

Please pm me, got some question to ask!!!

魚蛋羅拔 2018-3-28 05:59 AM

[quote]原帖由 [i]cocozyhk[/i] 於 2018-3-26 06:24 PM 發表 [url=http://www.discuss.com.hk/redirect.php?goto=findpost&pid=477484441&ptid=27327098][img]http://www.discuss.com.hk/images/common/back.gif[/img][/url]
Please pm me, got some question to ask!!! [/quote]


人哋都話PM唔到囉,仲問😥

七個花色香蕉 2018-3-28 04:51 PM

Hi, when is your CX training?

魚翅之友 2018-5-17 06:53 PM

plz delete

ivestudent 2018-5-17 09:03 PM

[quote]原帖由 [i]cccasey[/i] 於 2018-3-23 03:45 AM 發表 [url=http://www.discuss.com.hk/redirect.php?goto=findpost&pid=477295119&ptid=27327098][img]http://www.discuss.com.hk/images/common/back.gif[/img][/url]
想請問group in既topic仲係關於lounge? [/quote]
想問下可唔可以具體啲講下lounge 果條問題?

[[i] 本帖最後由 ivestudent 於 2018-5-17 09:15 PM 編輯 [/i]]

maimai2310 2018-5-17 10:50 PM

樓主可唔可以分享下準備左d咩題目呀,thx!
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查看完整版本: 成功考到 CX & HX FA 經過 2018!!!!!