查看完整版本 : 行李延誤能否向航空公司索償

eee18 2019-1-8 04:00 PM

行李延誤能否向航空公司索償

行李延誤兩天,然後被送回家中,請問能否向航空公司索償?

jimbo86 2019-1-9 05:03 AM

[quote]原帖由 [i]eee18[/i] 於 2019-1-8 04:00 PM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493099880&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]
行李延誤兩天,然後被送回家中,請問能否向航空公司索償? [/quote]
Lucky to have came back.  U can claim anything u want!

jimbo86 2019-1-9 05:03 AM

[quote]原帖由 [i]jimbo86[/i] 於 2019-1-9 05:03 AM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493130687&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]

Lucky to have came back.  U can claim anything u want! [/quote]

Have a feeling that u hardly travel.

corwin 2019-1-9 05:44 AM

[quote]原帖由 [i]eee18[/i] 於 2019-1-8 04:00 PM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493099880&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]
行李延誤兩天,然後被送回家中,請問能否向航空公司索償? [/quote]What are the terms of condition of your ticket?

krzys995x8 2019-1-9 07:08 AM

[quote]原帖由 [i]eee18[/i] 於 2019-1-8 04:00 PM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493099880&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]
行李延誤兩天,然後被送回家中,請問能否向航空公司索償? [/quote]

你要索償一定可以,但係結果就........未必如你所願
你睇下航空公司行李相關條款先。

eee18 2019-1-9 04:23 PM

[quote]原帖由 [i]jimbo86[/i] 於 2019-1-9 05:03 AM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493130687&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]

Lucky to have came back.  U can claim anything u want! [/quote]
謝謝你

eee18 2019-1-9 04:26 PM

[quote]原帖由 [i]krzys995x8[/i] 於 2019-1-9 07:08 AM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493131570&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]


你要索償一定可以,但係結果就........未必如你所願
你睇下航空公司行李相關條款先。 [/quote]
嗯,應該喺,追賠償邊有咁容易
航空公司網頁條款In case of baggage delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for baggage delay is limited to 1,131 SDRs (approximately EUR 1,200).

[[i] 本帖最後由 eee18 於 2019-1-9 04:38 PM 編輯 [/i]]

eee18 2019-1-9 04:29 PM

[quote]原帖由 [i]corwin[/i] 於 2019-1-9 05:44 AM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493130969&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]
What are the terms of condition of your ticket? [/quo

航空公司網頁In case of baggage delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for baggage delay is limited to 1,131 SDRs (approximately EUR 1,200).

[[i] 本帖最後由 eee18 於 2019-1-9 04:39 PM 編輯 [/i]]

corwin 2019-1-9 09:42 PM

[quote]原帖由 [i]eee18[/i] 於 2019-1-9 04:29 PM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493156676&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]
[quote]原帖由 corwin 於 2019-1-9 05:44 AM 發表 [img]https://www.discuss.com.hk/images/common/back.gif[/img]
What are the terms of condition of your ticket? [/quo

航空公司網頁In case of baggage delay, the air carrier is  ... [/quote]

So what are you waiting for? Go ahead and file your claim. I am sure they will pay you as long as you have documented proof of loss.

eee18 2019-1-10 02:06 PM

[quote]原帖由 [i]corwin[/i] 於 2019-1-9 09:42 PM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493173240&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]


So what are you waiting for? Go ahead and file your claim. I am sure they will pay you as long as you have documented proof of loss. [/quote]
嗯,我已經申請賠償,等待回復

eee18 2019-1-11 05:21 PM

航空公司回復沒有賠償

corwin 2019-1-12 12:28 AM

[quote]原帖由 [i]eee18[/i] 於 2019-1-11 05:21 PM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493262351&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]
航空公司回復沒有賠償 [/quote]I take it you have nothing to show you suffered actual damages because of dealyed luggage?

eee18 2019-1-14 03:40 PM

[quote]原帖由 [i]corwin[/i] 於 2019-1-12 12:28 AM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493283103&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]
I take it you have nothing to show you suffered actual damages because of dealyed luggage? [/quote]
是沒有財物損失,但行李延誤令人不愉快

[[i] 本帖最後由 eee18 於 2019-1-14 03:51 PM 編輯 [/i]]

Sajid 2019-1-14 08:03 PM

下次睇下會唔會有 d necessity 想買,可以 claim 航空公司,
可能係衫褲 之類,有單 scan 俾佢

catmay 2019-1-14 11:24 PM

點解唔claim保險:smile_41:

corwin 2019-1-15 12:43 AM

[quote]原帖由 [i]Sajid[/i] 於 2019-1-14 08:03 PM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493418304&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]
下次睇下會唔會有 d necessity 想買,可以 claim 航空公司,
可能係衫褲 之類,有單 scan 俾佢 [/quote]If the flight was the one going home, no airlines/insuarnce will pay even if OP has receipts.

eee18 2019-1-16 03:04 PM

[quote]原帖由 [i]catmay[/i] 於 2019-1-14 11:24 PM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493426804&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]
點解唔claim保險:smile_41: [/quote]
團體買了昆士蘭保險,表格只有離境時間一欄填寫,沒有入境一欄,我是回港發生行李延誤,即是不包回程的行李延誤?因為是團體買的,事先不清楚保單內容

eee18 2019-1-16 03:05 PM

[quote]原帖由 [i]corwin[/i] 於 2019-1-15 12:43 AM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493430163&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]
If the flight was the one going home, no airlines/insuarnce will pay even if OP has receipts. [/quote]
是的

catmay 2019-1-17 06:54 AM

[quote]原帖由 [i]eee18[/i] 於 2019-1-16 03:04 PM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493504945&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]

團體買了昆士蘭保險,表格只有離境時間一欄填寫,沒有入境一欄,我是回港發生行李延誤,即是不包回程的行李延誤?因為是團體買的,事先不清楚保單內容 ... [/quote]
問唔問得返?
正常保險係計出發及回程日。

eee18 2019-1-18 10:08 AM

[quote]原帖由 [i]catmay[/i] 於 2019-1-17 06:54 AM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493537150&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]

問唔問得返?
正常保險係計出發及回程日。 [/quote]
嗯,問過了,有得賠

zevo 2019-1-19 12:10 AM

睬 t n c

eee18 2019-2-13 02:32 PM

[quote]原帖由 [i]eee18[/i] 於 2019-1-18 10:08 AM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=493591583&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]

嗯,問過了,有得賠 [/quote]
當時電話查詢職員說有的賠,於是發了電郵,今天收到回復,說回程不獲賠償:@:@:@

christ201430 2019-2-13 08:51 PM

[quote]原帖由 [i]eee18[/i] 於 2019-2-13 02:32 PM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=494808651&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]

當時電話查詢職員說有的賠,於是發了電郵,今天收到回復,說回程不獲賠償:@:@:@ [/quote]

很少or 無 travel insurance 會賠回程 or 回家 delayed baggage.
因家裏應什麼也有extra, 不會因失行李幾天,家裏無extra 衫褲日用品。

corwin 2019-2-14 01:25 AM

[quote]原帖由 [i]eee18[/i] 於 2019-2-13 02:32 PM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=494808651&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]

當時電話查詢職員說[color=Red]有的賠[/color],於是發了電郵,今天收到回復,說回程不獲賠償:@:@:@ [/quote]

They certainly did not tell you "有的賠". Are you sure they said that?

eee18 2019-2-14 05:13 PM

[quote]原帖由 [i]corwin[/i] 於 2019-2-14 01:25 AM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=494836115&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]


They certainly did not tell you "有的賠". Are you sure they said that? [/quote]
電話查詢要提供保單編號,說明事項,客服回復有得賠,我才發電郵索賠。

eee18 2019-2-14 05:16 PM

[quote]原帖由 [i]christ201430[/i] 於 2019-2-13 08:51 PM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=494824362&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]


很少or 無 travel insurance 會賠回程 or 回家 delayed baggage.
因家裏應什麼也有extra, 不會因失行李幾天,家裏無extra 衫褲日用品。 [/quote]
我朋友外遊回香港,行李延誤,有得賠哦

christ201430 2019-2-14 05:32 PM

[quote]原帖由 [i]eee18[/i] 於 2019-2-14 05:16 PM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=494862433&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]

我朋友外遊回香港,行李延誤,有得賠哦 [/quote]

Which travel insurance?

ggagag 2019-2-16 10:26 AM

[quote]原帖由 [i]eee18[/i] 於 2019-2-13 14:32 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=494808651&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]

當時電話查詢職員說有的賠,於是發了電郵,今天收到回復,說回程不獲賠償:@:@:@ [/quote]
買黎盞激氣.:lol

ggagag 2019-2-16 10:28 AM

[quote]原帖由 [i]eee18[/i] 於 2019-2-14 17:16 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=494862433&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]

我朋友外遊回香港,行李延誤,有得賠哦 [/quote]
有無賠償細節講來聽吓.thx.

eee18 2019-2-16 12:11 PM

[quote]原帖由 [i]ggagag[/i] 於 2019-2-16 10:28 AM 發表 [url=https://www.discuss.com.hk/redirect.php?goto=findpost&pid=494935666&ptid=27959748][img]https://www.discuss.com.hk/images/common/back.gif[/img][/url]

有無賠償細節講來聽吓.thx. [/quote]

佢話在東瀛遊買機票及酒店套票 ,還有保險。 去完日本返香港 ,早上到達香港機場,找不到行李,航空公司下午將她行李送回家 ,保險公司有賠償。
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查看完整版本: 行李延誤能否向航空公司索償