查看完整版本 : Operations and Customer Support Officer

OPDIR 2022-3-20 09:47

[b]Job Description[/b]
• Handle customer enquiries for electronic  shipping declaration to meet logistics deadline.
• Customer engagement for new services on registration and user training.
• Handle enquiry on payment settlement, liaise with Accounts Department for billing reconciliation.
• Provide day-to-day administrative support with registration and billing settlement team.
• Work with IT Support for problem solving.
• Perform User Acceptance Test (UAT) for new system and enhancement.
• Prepare reports for case follow-up and incident activities.
• Work on roster includes Saturday & Sunday(total working hours equivalent to 5-day work)

[b]Requirement[/b]
• DSE or above.
• Proficiency in computer skill including MS Excel

*Interested parties, please submit your resumes with details of qualification to [email]recruit@oneport.com[/email]
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查看完整版本: Operations and Customer Support Officer